Frequently Asked Questions
Everything you need to know about your dancewear orders.
How do I determine the correct size for ballet slippers and pointe shoes?
Dance shoe sizing often differs from standard street shoes. We provide detailed size charts on each product page. For pointe shoes, we highly recommend a professional fitting, but you can refer to our brand-specific conversion guides for replacements.
What is your return policy for performance wear and tights?
We accept returns within 30 days of purchase for items in original condition with tags attached. Please note that for hygienic reasons, tights and undergarments cannot be returned once the packaging has been opened.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your dance supplies in time for a specific competition or recital.
Do you offer bulk discounts for dance studios or teams?
Yes, we offer specialized pricing for studio owners and dance teams ordering in large quantities. Please contact our Team Sales department to set up a professional account.
How should I care for my leotards and costumes?
To preserve the elasticity and delicate fabrics of dancewear, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using bleach or tumble dryers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.